These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you", or "your") and AuxilAI Limited ("AuxilAI", "we", "us", or "our"), a company registered in England and Wales. By accessing or using our global mobility compliance platform (the "Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.
If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
AuxilAI provides a software-as-a-service platform for global mobility compliance, including:
THE SERVICE PROVIDES INFORMATION AND GUIDANCE ONLY. IT DOES NOT CONSTITUTE LEGAL, TAX, OR IMMIGRATION ADVICE.
AuxilAI is not a law firm, tax advisor, or immigration consultant. The information provided by the Service is for general informational purposes and should not be relied upon as a substitute for professional advice tailored to your specific circumstances.
Our Service uses artificial intelligence to assist with compliance analysis and assessments. AI-generated outputs may contain errors or omissions and should always be verified by qualified professionals before being relied upon. AuxilAI does not guarantee the accuracy, completeness, or timeliness of any information provided by the Service, whether generated by AI or otherwise, as laws and regulations change frequently.
You should always consult qualified legal, tax, and immigration professionals before making decisions that may have legal or regulatory consequences.
We offer the following subscription plans:
Pricing for each plan is as set out in your order form. Current plan details are available on our website or upon request.
We may offer pilot programmes to allow you to evaluate the Service before committing to a paid subscription. During any pilot period, the Service is provided as-is without uptime commitments or dedicated support obligations. We reserve the right to modify, limit, or discontinue pilot access at any time. At the end of a pilot, you may choose to subscribe to a paid plan or your access will be terminated.
Fees are payable at the beginning of each month in advance, as set out in your order form. All fees are quoted in GBP and exclude VAT where applicable. We may change our fees with 30 days' written notice. Continued use of the Service after a fee change constitutes acceptance.
If you exceed your plan's trip allowance, you will be prompted to upgrade. Alternatively, additional trips may be charged at our then-current overage rate as set out in your order form.
You are responsible for:
Where you upload or input employee personal data into the Service, you represent and warrant that:
Our processing of personal data is governed by our Privacy Policy. Where we process personal data on your behalf, we act as a data processor and you act as the data controller. We will process such data only in accordance with your instructions, the terms of any applicable Data Processing Agreement, and applicable data protection laws.
You agree not to:
The Service, including all software, algorithms, user interfaces, designs, trademarks, and content, is owned by AuxilAI and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to use the Service during your subscription term.
You retain ownership of all data you input into the Service ("Customer Data"). You grant us a licence to use Customer Data solely to provide and improve the Service.
We use commercially reasonable efforts to maintain high availability of the Service but do not guarantee any specific level of uptime. We may suspend the Service for maintenance, updates, or circumstances beyond our control. We will provide reasonable notice where possible.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUXILAI'S TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.
AUXILAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, REGARDLESS OF THE THEORY OF LIABILITY.
Nothing in these Terms limits or excludes liability for:
You agree to indemnify and hold harmless AuxilAI, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from: your use of the Service, your violation of these Terms, your breach of data protection obligations as data controller, or your violation of any rights of a third party.
AuxilAI will indemnify, defend, and hold harmless the Customer from any third-party claim that the Service infringes that third party's intellectual property rights, provided you promptly notify us of the claim, give us sole control of the defence, and provide reasonable cooperation.
These Terms commence when you first access the Service and continue until terminated.
You may terminate your subscription at any time by providing 30 days' written notice. No refunds will be provided for the remaining subscription period.
We may terminate or suspend your access immediately if you breach these Terms, fail to pay fees, or engage in activities that may harm AuxilAI or other users.
Upon termination, your right to use the Service ceases. We will retain your data for 90 days following termination to allow you to export your data. After this period, your data will be deleted unless longer retention is required by law or as set out in our Privacy Policy.
In accordance with the UK GDPR storage limitation principle, we retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Our retention periods are set out in our Privacy Policy and are reviewed periodically to ensure they remain justified and proportionate.
We may modify these Terms at any time. We will notify you of material changes by email or through the Service with at least 30 days' notice. Your continued use after such notice constitutes acceptance of the modified Terms.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. Before initiating legal proceedings, the parties agree to attempt to resolve disputes through good faith negotiations.
Entire Agreement: These Terms, together with our Privacy Policy, Cookie Policy, and any applicable Data Processing Agreement and order form, constitute the entire agreement between you and AuxilAI.
Severability: If any provision is found unenforceable, the remaining provisions shall remain in effect.
Waiver: Failure to enforce any right or provision shall not constitute a waiver.
Assignment: You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Force Majeure: Neither party shall be liable for delays or failures caused by circumstances beyond reasonable control.
For questions about these Terms:
Email: info@auxilai.com
Website: www.auxilai.com