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Cookie Policy

AuxilAI Limited

Last Updated: February 2026

1. Introduction

This Cookie Policy explains how AuxilAI Limited ("AuxilAI", "we", "us", or "our") uses cookies, local storage, session storage, and similar browser technologies on our website and platform (the "Service"). This policy should be read alongside our Privacy Policy and complies with the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR.

2. What Are Cookies and Similar Technologies?

Cookies are small text files stored on your device when you visit a website. We also use other browser storage mechanisms:

  • Cookies — Small text files with an expiration date, sent with every request to our server.
  • Local Storage — Data stored in your browser that persists until explicitly cleared. Not sent to the server automatically.
  • Session Storage — Data stored in your browser that is automatically cleared when you close the browser tab.
  • Beacon API — A method for sending small amounts of analytics data to our servers when you navigate away from a page.

3. Technologies We Use

We do not use any third-party tracking services (such as Google Analytics). All data collected through the technologies described below is stored on our own servers and is never shared with third parties for advertising or tracking purposes.

3.1 Strictly Necessary — Cookies

These are essential for the Service to function. You cannot opt out of these as the Service would not work without them. Legal basis: legitimate interest.

NamePurposeDurationType
sidebar_stateRemembers whether the navigation sidebar is open or collapsed7 daysFirst-party

3.2 Strictly Necessary — Local Storage

These items are required for authentication and core platform functionality. Legal basis: legitimate interest.

NamePurposeCleared
tokenStores your JWT authentication token to keep you logged inOn logout or session expiry
userStores your user profile (name, email, role, company) for display and authorisationOn logout or session expiry

3.3 Functional — Local Storage

These items store your UI preferences. Legal basis: legitimate interest.

NamePurposeCleared
compliance-buddy-dismissed-hintsRemembers which onboarding hints you have dismissed so they are not shown againWhen manually cleared

3.4 Strictly Necessary — Session Storage (Platform Users)

These are cleared automatically when you close your browser tab. Legal basis: legitimate interest.

NamePurpose
compliance_buddy_sessionUnique session identifier for internal analytics
analytics-session-idSession identifier for page visit tracking
sessionIdSession identifier for feature usage tracking

3.5 Strictly Necessary — Session Storage (Employee Portal)

When employees access the Service via a secure link to submit travel requests or e-visa applications, the following data is stored temporarily in session storage. This data is cleared when the browser tab is closed. Legal basis: performance of a contract / legitimate interest.

NamePurpose
employee_tokenAuthentication token for the employee portal session
employee_emailEmployee's email address for form pre-population
employee_company_idTenant identifier to route data to the correct company
employee_company_nameCompany name for display purposes
evisa_tokenAuthentication token for e-visa form session
evisa_emailEmployee's email for e-visa form
evisa_company_idTenant identifier for e-visa submission
evisa_company_nameCompany name for e-visa form display
evisa_application_idIdentifier for the specific e-visa application
evisa_applicationE-visa application data for form pre-population (cleared 5 seconds after submission)

4. First-Party Analytics

We collect usage analytics to improve the Service. This data is processed and stored entirely on our own servers — no data is sent to third-party analytics providers.

Data collected includes: pages visited, features used, time spent on pages, device type, and browser type. This data is associated with your user account for the purpose of improving the Service.

We use the browser's Beacon API (navigator.sendBeacon) to send analytics data when you navigate away from a page, ensuring minimal impact on your browsing experience.

5. Managing Your Preferences

5.1 Browser Settings

You can control cookies and local/session storage through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies and Site Data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and Website Data
  • Edge: Settings > Cookies and Site Permissions

Please note that clearing local storage will log you out of the Service, and blocking cookies may affect the sidebar preference.

5.2 Logging Out

When you log out of the Service, all authentication data (tokens and user profile) is cleared from both local storage and session storage automatically.

6. Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of changes by posting the updated policy on our website with a new "Last Updated" date.

7. Contact Us

If you have questions about our use of cookies and similar technologies:

Email: info@auxilai.com
Website: www.auxilai.com